Privacy Policy
1. Information We Collect
We collect personal information including your name, email address, phone number, and delivery address. We also collect payment information through our secure payment processor, GoCardless.
2. How We Use Your Information
We use your information to:
- Process your order and deliver your SIM card
- Manage your account and process payments
- Communicate with you about your service
- Provide customer support
- Comply with legal obligations
3. Data Sharing
We share your information with:
- GoCardless for payment processing
- O2 network for service provision
- Delivery partners for SIM card dispatch
- Legal authorities when required by law
4. Data Security
We implement appropriate technical and organizational measures to protect your personal information. All payment data is encrypted and processed securely through GoCardless.
5. Your Rights
Under GDPR, you have the right to:
- Access your personal data
- Rectify inaccurate data
- Request deletion of your data
- Object to processing of your data
- Data portability
6. Cookies
We use cookies to improve your experience on our website. You can control cookies through your browser settings.
7. Contact Us
If you have questions about this privacy policy or wish to exercise your rights, please contact us through our website.